Because each CSG press‑on set is handcrafted and made with care, all sales are considered final. Refunds are only available under the following limited conditions:
• Unopened packages may be refunded within 24 hours of delivery. The seal must be fully intact and the product unused. Once the package is opened, refunds are no longer eligible.
• Incorrect sizing is not eligible for refunds. Measuring your nail sizes accurately is essential for a proper fit and long wear. CSG is not responsible for refunds or replacements due to incorrect measurements provided at checkout.
• Custom and made‑to‑order sets are non‑refundable. These designs are created specifically for you and cannot be restocked.
If you believe your order qualifies for a refund under the conditions above, please contact customer support within 24 hours of receiving your package with your order number and photos of the unopened product.
• Incorrect sizing is not eligible for refunds. Measuring your nail sizes accurately is essential for a proper fit and long wear. CSG is not responsible for refunds or replacements due to incorrect measurements provided at checkout.
• Custom and made‑to‑order sets are non‑refundable. These designs are created specifically for you and cannot be restocked.
If you believe your order qualifies for a refund under the conditions above, please contact customer support within 24 hours of receiving your package with your order number and photos of the unopened product.